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The Coast Trading Package V5.0 - Available for purchase now!
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Getting setup:
If you follow this process your experience will be pretty straight forward
and trouble free. If this process does not work for you, please let us know
so we can make it better. If you want CTP software all setup for tomorrow's
opening then you are going to be disappointed. This will take at least several
days. Please understand that CTP is a product of two companies and each party
involved has their own set of responsibilities.
Definitions:
CTP is the Coast Trading Package. It is the DiNapoli suite of indicators, a module that is an add on to Trade Navigator Gold. Both the DiNapoli module and Trade Navigator Gold make up CTP.
Genesis produces Trade Navigator Gold
CIS or Coast is Coast Investment Software, Inc., Joe DiNapoli's company
FibTrader.com is the CIS web site
1. Determining what you need:
There are a variety of Data Options offered by Genesis. To determine what is best for you there are two key people you can speak with, Sean and Derek.
Sean is a key player at Genesis while Derek is our (CIS) front line support and contact person for CTP. They are both competent and knowledgeable. They both care! Sean has the final word regarding data issues since you will buy data from Genesis, not from Coast. If you get information and setup up your account with someone else, less informed, at Genesis, our experience tells us that you may experience difficulties. Pete Kilman is a manager at Genesis and if you don't get results--if your phone calls are not returned, or if you have issues that the Genesis staff can't seem to get resolved, ask for Pete.
If you have any questions regarding CTP DiNapoli study features, Derek is on the front line but Sean also has some knowledge of what we offer.
Genesis sales: 800 808-3282 extension 124 or 719 260-8145 or 719 884-0268 [email protected]
Derek Ching: [email protected]
USA 1 808-838-7500
Asia +65 9088 6721
2. Order the software or request a free trial:
Experience tells us that if you order CTP software through us (if you pay us directly) we will front run the order through genesis and track it until it is properly completed. We can also get you the CTP support and tutorial more easily this way since we are aware of your order and its progress. We prefer you speak with Derek before you order but it is not mandatory. When you are ready, you can place the order by filling out the Misc. section of our order form. Your initial charges will not reflect Data or CTP subscription charges. They will be charges described here plus shipping.
3. We contact Genesis and they ship the product to you.
4. You install the software, get it running, with the help of Genesis support. You obtain a Genesis customer ID number.
5. Order the Subscription to D-Levels within CTP.
This will provide you with the DiNapoli Fibonacci Tools, MACD Predictor and more. You order the subscription through Coast. We will need that Customer ID number to process the order. Typically Genesis will notify you when you have been enabled or upon a download of data, you will simply see icons appear on your tool bar for certain of the DiNapoli studies.
6. Tutorial:
Derek will be available, once you are enabled, to help you with a tutorial of all the DiNapoli indicators. She is helpful by nature and if you ask her to help you with things Genesis ought to do-- like installation or whatever-- she will try but it will be less than efficient since she is not equipped to support general software questions.
If you get frustrated with the process at any point, obviously contact Derek, as he can "front run" issues that Genesis has not acted on.
Derek Ching: [email protected]
USA 1 808-838-7500
Asia +65 9088 6721
Additional helpful items:
Download Getting started help file (zip format)
Instructions for the MACD Predictor, and CTP toolbar settings.
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